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Overview

The Smarty connector reduces user friction and drop-off by providing address suggestions based on the first few characters that customers enter. The connector guarantees accuracy by showing only genuine, listed addresses. You can use this functionality in multiple contexts, such as customer onboarding, adding an address to an existing customer record, or any check-out process. For US addresses, the connector also enriches basic address information with street address metadata using the Grand Central Unified API Specification. These metadata inputs verify and standardize US postal addresses by adding context regarding the address type, reliability, or the recipient registered at the address. The connector is available on Backbase Marketplace. You can obtain a Smarty contract and access it directly through Backbase for faster time-to-market.

Key Features

  • Address autocomplete: Real-time address suggestions as users type
  • US and international support: Coverage for United States and 195+ countries
  • Fuzzy logic: Handle variations in spelling and formatting
  • Address verification: Verify against official USPS database (US)
  • Address enrichment: Add valuable metadata to US addresses
  • Address standardization: Format addresses to meet postal standards
  • Address parsing: Break down addresses into individual components

Features

Search and Auto-Complete Address

As users start typing an address, they receive suggestions with a list of verified addresses, including apartment and suite numbers. Key Capabilities:
  • Fuzzy logic: Handle typos and missing details
  • Filter options: Filter by ZIP code, city, or state
  • Real-time suggestions: Instant address suggestions as users type
  • Apartment/suite numbers: Include secondary address details
API Integration: The connector integrates with the following Smarty APIs: For United States:
  • US AutoComplete Pro API
  • Returns complete address details including:
    • Street address
    • Secondary details (apt, suite)
    • City
    • State
    • ZIP code
For International Addresses: API Selection: The connector checks the country field in the request:
  • If US or USA: Routes to US AutoComplete Pro API
  • Otherwise: Routes to International Address AutoComplete API
Performance Configuration:
  • Default minimum characters for search: 3
  • Default number of entries returned: 1-10 (configurable)

Retrieve Address Metadata (US Only)

The connector integrates with Smarty’s US Street Address API to: 1. Verify Addresses
  • Confirm addresses against official USPS database
  • Ensure addresses are real and mailable
2. Standardize Addresses
  • Correct typos and abbreviations
  • Format to meet official USPS standards
  • Example: Convert “Street” to “ST”, “Apt” to ”#”
3. Parse Addresses
  • Break down into individual components:
    • Street number
    • Street name
    • City
    • State
    • ZIP Code
4. Enrich with Metadata
  • Full ZIP+4 code
  • Geocodes (latitude and longitude)
  • County information
  • Delivery Point Validation (DPV®) status
  • Address type indicators
  • Recipient information

Use Cases

Customer Onboarding

Streamline onboarding by reducing manual address entry and ensuring accurate address capture.

Address Updates

Enable customers to update their addresses with confidence in accuracy.

Shipping and Delivery

Ensure accurate shipping addresses to reduce delivery failures and returns.

Check-Out Processes

Speed up checkout with autocomplete address suggestions.

Data Quality

Improve database quality with verified and standardized addresses.

Fraud Prevention

Validate addresses to detect fraudulent applications or transactions.

Compliance

Ensure addresses meet postal standards for regulatory compliance.

How It Works

US Address Workflow

  1. User Input: Customer starts typing address
  2. Suggestions: System provides verified address suggestions in real-time
  3. Selection: Customer selects correct address from list
  4. Verification: System verifies address against USPS database
  5. Enrichment: System adds metadata (ZIP+4, geocodes, DPV status)
  6. Standardization: Format address to USPS standards
  7. Storage: Store verified, standardized address with metadata

International Address Workflow

  1. User Input: Customer starts typing address
  2. Suggestions: System provides single-line address suggestions
  3. Address ID: Each suggestion has unique address ID
  4. Iterative Retrieval: Use address ID to retrieve detailed sub-units
  5. Selection: Customer selects complete address
  6. Storage: Store verified address details

Supported Operations

Through the Grand Central Unified API Specification:
  • Search addresses: Get address suggestions based on partial input
  • Auto-complete addresses: Real-time address suggestions as users type
  • Verify US addresses: Validate against USPS database
  • Standardize US addresses: Format to USPS standards
  • Enrich US addresses: Add metadata (ZIP+4, geocodes, county, DPV)
  • Parse addresses: Break down addresses into components
  • Support international: Retrieve addresses for 195+ countries
  • Filter suggestions: Filter by ZIP code, city, or state

Configuration

Configure your Smarty connector through the Grand Central platform:
  • API credentials for US and International APIs
  • Minimum character threshold for search (default: 3)
  • Maximum number of suggestions (default: 1-10)
  • Address type preferences
  • Metadata enrichment options
  • Country-specific settings
  • Fuzzy logic sensitivity

Integration Benefits

  • Reduced Drop-Off: Minimize user friction with easy address entry
  • Improved Accuracy: Only show genuine, verified addresses
  • Data Quality: Ensure high-quality address data in your systems
  • User Experience: Fast, intuitive address selection process
  • US Enrichment: Valuable metadata for US addresses
  • Global Coverage: Support for international customers
  • Fraud Prevention: Validate addresses to detect fraud
  • Standardization: Consistent address formatting across all records
  • USPS Compliance: Meet official postal standards for US addresses
  • Flexible Configuration: Adapt to your use cases and requirements
  • BIAN Compliance: Standardized address management interactions